What is harder than it should be?

You do not need a technical specification or a polished pitch. Describe the problem, who experiences it and what a better outcome would look like.

Before you start — here is exactly what to expect

  • The form takes about five minutes. Plain words are fine — no technical detail needed.
  • Fields marked with an asterisk must be answered before the form can be sent. Fields marked optional can be left blank.
  • When you press “Share the idea”, your submission is stored securely and read by a person.
  • If your idea needs a reply, we will write to the email address you give us.
  • If anything is missing when you send, the form will tell you exactly what to fix — and nothing you have written will be lost.

Fields marked with an asterisk need an answer before the form can be sent. Fields marked optional can be left blank — answer them only if they help explain the problem.

About you

So we know who shared this and where to send a reply.

Required — so we know who shared this.

Used only to reply about this submission.

The problem

These answers tell us what is wrong and whether we can help.

Required — the heart of your submission. Describe the situation in your own words.

Required — the people affected decide whether a solution is worth building.

Required — this tells us what “better” means to you.

Workarounds and existing tools are useful context, including where they fall short.

And finally

Two quick practicalities before you send.

Whichever you choose, don't let it put you off. We're a business and we do need to be paid for our time — but we're not in it for excessive profits, we're in it to make lives easier and better. If that opportunity is tangible enough, we'll consider it either way.

Please do not submit confidential information, trade secrets or sensitive personal data.